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Customer
Support Center
Full Line Audio.com is a member of the Car Stereo Pro Group.
By combining our resources, we offer the best possible Service,
Prices and Shopping Experience for our customer. Shopping any
of our individual member sites will bring you to
mmxpress.com. Providing the best quality, pricing and
authorized online sales. Our shopping cart system employs state
of the art security and we have operated safely on the web since
1998 |
Contact
Information
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To Place A New Order: |
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Our
Online system employs the very
best security available today.
We have operated safely since
1998 without incident. You can
securely place your order 24
hrs/day, 7 days a week. CALL US
910.796.1438
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Existing Orders |
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Questions on existing order?
DO NOT CALL THE SALES LINE TO
CHECK ON AN EXISTING ORDER
Telephone Operators DO NOT
HAVE ACCESS to that
information**
To check status of existing
order, please
use our form..HERE!
Already have a Tracking
Number?
Go Here!
**READ CAREFULLY- No voice
messages pertaining to
existing orders will be
responded to by telephone.
ALL inquiries on existing
orders MUST Be Submitted via
our On-line Form above
Why?
Answer: For Security
reasons and to maintain our
customer's privacy, we must
receive any and all
communications concerning
existing orders, addresses, etc
via our secure form system.
This eliminates any and all
miscommunications and protects
YOUR PRIVACY! |
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Customer Service |
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Customer Service Department:
Please use our
Contact Form HERE
ALL
Customer Support is handled via
this form |
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Customer Support:
Contact Us |
Order Questions?
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BEFORE YOU ORDER |
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Sales/Product
Questions: |
sales@full-line-audio.com
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Order Methods: |
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How Can I Order? |
What are my Shipping
Costs? |
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Payment Methods: |
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All Major Credit Cards
and Paypal |
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Policies: |
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Our Sales/Business
Policy |
Privacy Policy |
Warranty-Policy |
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AFTER
YOU ORDER |
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Order Status: |
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Current Order Status-Go
Here
Already have an UPS
Tracking Number-Go Here |
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Problems: |
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Customer Service
Department:
After the Order-Go Here
Warranty Service
Needed?
Please use our
Contact Form HERE
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Information |
Specifications |
Reference |
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FAQ's
Q-> I haven't
received a copy of my
invoice?
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When you submit an
order, a copy of
your invoice is sent
automatically to the
email address YOU
provided with the
order info. This
system is
automatic. Check
your spam filters.
You can request a
copy from the sales
dept via email *you
will need your order
number-invoice will
only be sent to
address provided on
your original
order.
Contact Form HERE
Q-> I did not
receive a UPS tracking
number?
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We send UPS tracking
automatically
when an item
physically ships
from our location,
not when item is
ordered online.
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Unfortunately, some
of our remote
shippers do not
always provide this
information in a
timely fashion,
prohibiting us from
passing it along to
our customers.
Q-> I left a
message on the phone
system and no one
returned my call?
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The 800 number is
for phone sales only
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It is Clearly
published before you
submitted your order
on your copy of your
invoice: All
communication
concerning an
existing order MUST
be accomplished via
our online form.
Link at top of every
page on site: Order
Status
Q-> I submitted
the form and haven't
received a response?
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Check the email you
provided with the
form. Spam
filters? Correct
spelling, etc?
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This form request is
answered constantly
during the course of
the business day,
usual response time
is less then 1
hour. Naturally,
status of an order
might take longer.
We deal with
shipments from
multiple locations
on east and west
coast.
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If less then 2
Business days (M-F,
non holidays) have
passed since order
submission, your
inquiry will not be
responded to, as
published. It takes
time for orders to
pass thru our
warehouse processing
system and updates
are not immediately
available.
MOST
OFTEN ASKED:
Q-> Is this in
stock?
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